- Speak slowly and clearly.
- Do not use complicated words or words only used in your company.
- Do not rely on spoken communication if you want to give a group of people the same information because the content will change from person to person. Send an email, letter or memo instead.
- If you are not sure if you understood the message, ask for repetition or ask for an explanation.
- Do not be afraid to ask for clarification several times. Do not stop until you have understood because the consequences could be terrible (dangerous situation, missed flight, wrong medication…).
Author: An Swinnen
Business Awards Winner, Teacher, Psychotherapist, Author, Speaker
Be a Good Boss
- Treat your staff well and they will do anything for you.
- Happy staff members turn up for work.
- Listen to your staff.
- Do not forget to thank your staff for their good work.
- Celebrate birthdays, special events and occasions.
What is Stress?
- Stress is your body’s way of responding to any kind of demand or threat.
- Stress is a normal part of life.
- Stress keeps you focused and alert and can feel enjoyable.
- Stress is necessary to achieve your goals.
- Without stress we would not survive.
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